Respect for your privacy

La Sabounnerie is committed to respecting and ensuring the protection of your privacy. Following compliance with the new European regulation (GDPR), we ensure that we update the respect for the confidentiality of your personal data. This is why we reserve the right to modify this policy in order to follow the up-to-date compliance of the regulation (GDPR). In the event of a modification, you will be informed on the site or by e-mail and you will have the right to oppose it by writing to contact@lasabounnerie.fr.

Personal data

The term “Personal Data” means any information relating to an identified or identifiable natural person such as your name, address, telephone number or email address.

Personal data may also cover information that allows you to be identified, directly or indirectly, in particular by reference to an identification number such as an IP address.

Personal data requested and collected

Registration data:

When you register on our site, you provide the following information about your own Personal Data:

Name and Surname, email address, password, VAT number (optional), newsletter registration (optional). La Sabounnerie will collect, process and use the Registration Data in order to transmit the services to each user for the use of their account. In the event that you choose to subscribe to the newsletter, La Sabounnerie will use your email address to communicate its latest news, offers and good deals to you.

Chat data:

You will find a Message Chat system available, in order to communicate together, for which you can indicate personal data:

Name, email, phone. Through its support service provider HelpDesk, La Sabounnerie will collect, process and use Chat Data to help you use our site and answer your questions. Chat Data will be processed by us and stored by our service provider.

Order data:

It is mandatory to have a user account on our site to place an order. In order to process your order, issue an invoice, deliver your order and/or contact you about your order, we ask you for other personal data:

Company (optional), address, postal code, city, country, telephone, kbis, VAT number.

Payment details:

In order to pay and validate your order, you must provide your payment details:

Your bank card details (in case of payment by card). Through its payment service providers such as Paypal, La Sabounnerie will collect, process and use the Payment Data in order to verify the validity of your payment and thus be able to process your order.

Payment data will be processed and stored by our service provider in accordance with the strictest security rules applicable in the e-commerce sector. In particular, the transaction will be carried out using a secure and encrypted process according to the state of the art.

Public data (concerning comments on the site):

When you add a review of one of our products to share your experience with other users of our site, the following data will be requested and displayed on our site and product pages in order to best help users choose:

Comment, nickname, rating.

The personal data collected on the La Sabounnerie website are necessary and mandatory for the following purposes:

• For sending commercial electronic communications (emails and/or SMS and/or Messenger) relating to the management, monitoring and processing of your order on the e-commerce site.
• For the management of your newsletter subscription and for sending related commercial electronic communications (emails and/or SMS and/or Messenger).
• For after-sales service management.
• To personalize your customer experience on the e-commerce site.

How long is your Personal Data kept?

We only retain your personal data for the period necessary to perform our services and the duration of your membership.

We archive personal data from closed accounts in accordance with applicable data protection rules only to comply with the law, prevent fraud, recover amounts owed, resolve disputes, resolve technical issues, participate in investigations, enforce our Terms and Conditions of Sale and take any other action authorized by law.

Do we share your data with third parties?

We do not sell personal data to third parties.

We may transfer personal data to our contracted service providers. Before doing so, we take steps to ensure that your personal data is treated with adequate protection as required by specific data protection laws and La Sabounnerie internal policies.

We share personal data, in particular to carry out services and actions at the request and on behalf of La Sabounnerie, such as managing the accounting part of your order, transmitting your delivery information to our logistics provider or outsourcing certain actions related to Customer Relations and Complaints Management.

In addition, La Sabounnerie seeks guarantees from its service providers acting as data processors under the GDPR on their compliance with the rules set out in the GDPR.

Your rights

As a user, you can exercise the following rights attached to your personal data:

• Right of access
• Right of rectification
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object

To exercise any of these rights, you can write to contact@lasabounnerie.fr. We will respond as soon as possible.

You also have the option of filing a complaint with the National Commission for Information Technology and Civil Liberties (CNIL).

Security

What data security measures do we implement?

We use effective technical and organizational measures to protect the Services and other systems against loss, destruction, access, alteration or distribution of your data by unauthorized persons and do so according to the current state of the art.

Access to your La Sabounnerie account is only possible after entering your personal password directly via the automatic login means. You must always keep your access information confidential with us, especially if you share the use of your computer and/or device with other people.

Use of cookies

We are fully aware of the importance of respecting your privacy, which is why, at La Sabounnerie, we actively implement data protection rules. Our main goal is to allow you to have the most pleasant and secure online experience possible.

On this page you will find all the information regarding the use of cookies on our site.

Why and how does La Sabounnerie use cookies?

In order to offer you a simple and feature-rich service, La Sabounnerie uses cookies and other tracking tools. Indeed, some of them are even essential to the proper functioning of our services.

“Cookies” are text files

"Cookies" are text files that store information about a visitor so that they can be reused on subsequent visits to our site. They typically contain the name of the server that placed the cookie, a unique identifier number, and usually an expiration date.

Among other things, "cookies" allow you to enjoy smoother navigation and avoid the inconvenience of repeatedly entering your data during your visits. As for us, they help us to determine the sections and articles that are particularly popular with you, other visitors, and to record your preferences. Quite simply, they allow us to adapt our services to your needs and your usage preferences.

How to manage cookie settings?

Please note that in accordance with the General Data Protection Regulation (GDPR), we have set up a tool on the site allowing you to choose the cookies that you authorize us to place on your device. You can also change your settings more globally at any time by following the following methods:

• You can easily disable the various tracking cookies.
• You can also control and delete cookies through your internet browser settings. Depending on which browser you are using, the methods used may differ.

However, it should be noted that restricting certain cookies may have negative consequences on the quality and functioning of websites.

You can easily disable the various tracking cookies by going to this address: https://youronlinechoices.eu .

What cookies does La Sabounnerie use?

Essential Cookies

These cookies are essential and necessary for the proper functioning of the site. Without these cookies, the site may not function properly.

Cookies Recommendations

These cookies collect your browsing information. They store your user data and behaviors, which then allows us to offer you a better experience and personalized content on the site.

Statistics Cookies

These cookies collect information and allow reports to be generated on site usage statistics without personally identifying individual visitors.

Advertising Cookies

These cookies are set by our partners in order to offer you more attractive and relevant advertising. These are advertising pixel prospecting and retargeting services that indicate whether users have performed specific actions on the site after clicking on, or viewing a product. These cookies make it possible to link an action taken on our site to a user.